COVID-19 Is A Before-And-After Moment In The Digital Transformation
Those of us who ran businesses during 9/11 or the 2008 economic downturn have had almost a decade to forget the traumatic effect a sudden, global recession can have on a company. In a rapidly evolving situation like we’re facing with COVID-19, it’s almost impossible to balance what’s best for your company, protect your employees, and still deliver a great experience to customers amidst the chaos. For the last two weeks, we’ve been facing unprecedented stay-home orders that have [...]