EU Online Dispute Resolution Platform 2013/11/EU

If you are an “online trader” who sells goods, services or digital content to consumers online or who operates an online marketplace, you will need to make changes to your website, and in some cases to your contractual terms, when the new EU Online Dispute Resolution Platform for cross-border consumer claims becomes available for use by traders and consumers. What is it? The Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015 (the Regulations) introduce to the UK the European Commission’s [...]

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